[15 Jul 2025] PH Migration to PH Environment

To support better performance, automation, and accuracy, we’re transitioning your account to our Philippines environment. This will help align your setup with the correct market and unlock upcoming product enhancements.

Here’s what you need to know

🔧 Action required
This migration involves a new account setup and access key. You’ll also need to update your current integration settings. Our team will guide you through the changes.

 

📅 Deadline: October 31, 2025

To maintain optimal performance and access to future updates, we recommend migrating by 31 October 2025.

 

📉 Potential service impact
Your current environment may experience increasing manual intervention and slower reconciliation if not migrated in time.

 

🚀 Why this matters
Migrating to the correct regional environment enables:

  • Market-specific automation and reconciliation

  • Smoother performance with fewer discrepancies

  • Access to upcoming features like improved reporting and localized support

More details can be found in this migration FAQ document
 

🤝 Need support?
Please let us know when you're available for a short migration discussion. You can contact our help desk with below button, or reply to this email directly.

 

contactus2

 

Thank you for your continued trust. We look forward to serving you with our upgraded product and delivering an exceptional experience.

 

Best Regards,

ADVANCE.AI

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