How to Add a New Email Address for Notifications in the SaaS Portal

Q: Can I add a new email address to receive notifications independently?

A: Yes, you can add a new email address on your own through the SaaS portal without needing external assistance. Follow the steps below to update your notification recipients.

Q: How do I add a new email address to receive notifications?

A: To add a new email address, follow these steps:

1. Log in to the SaaS portal using your credentials.

2. Navigate to the sidebar menu and select Profile.

3. Click on Edit.

4. Locate the Notification Recipients section.

5. Edit the current email address

6. Hit the + button to Add the desired new recipients email address if needed

7. Click Save to confirm the changes.

Q: How can I ensure that the email address receives notifications?

A: Once you have added the email address and saved the changes, the newly added recipient should start receiving notifications automatically. If notifications are not received, verify that the email address is correctly entered and check the spam folder.

Q: Can I remove or update an email address later?

A: Yes, you can edit or remove an email address anytime by following the same steps above and making the necessary changes in the Notification Recipients section.

Q: What if I encounter issues while updating the email address?

A: If you experience any issues, please check your internet connection, browser settings, or contact our support team for further assistance.