Here's some guidance on how to submit a feature request
1. Know Where to Submit
- You may lodge a support ticket
- Reach our to your Business Development Manager or Solutions Consultant
- Send us a message in Whatsapp
2. Be Clear and Specific
- State the feature you’re requesting
- Describe what it should do
- Explain how it would work (if relevant)
3. Explain the Problem, Not Just the Solution
Instead of jumping straight to what you want built, explain the underlying issue. This helps product teams explore multiple solutions.
4. Include Context and Use Cases
Describe your workflow, industry, or role to help the team understand the broader impact. The more context you provide, the easier it is to see the value of the feature.
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