Document Verification Frontend Errors

 

When an exception occurs blocking the process on the frontend, the frontend will be redirected to the failReturnUrl, carrying the errorCode=XXX, where the errorCode is one of the following enumerated values.

errorCode Description
BROWSER_ISSUE Not supported due to compatibility issues
DOCUMENT_AUTO_SCAN_TRY_COUNT_EXCEED Document auto-scan try count exceeded the limit
DOCUMENT_MANUAL_TRY_COUNT_EXCEED Document manual photo try count exceeded the limit
NO_PERMISSION No camera permission
CAMERA_ISSUE Camera issue error
RESELECT_DOC_TYPE User clicked to reselect document type
NOT_SUPPORT Browser not supported
NO_SUPPORTED_CARD The card type detected from the document image is not supported.
NO_SUPPORTED_CARD_CUSTOMIZED The card type is known but not supported currently. maybe support in the future.
 
 
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