1. Poor Lighting
- Avoid dim rooms or strong backlight (e.g., standing in front of a window).
- Don't sit in the dark or have uneven shadows across your face.
2. Obstructions on Your Face
- Avoid:
- Sunglasses
- Hats, scarves, or masks
- Hair covering your face
- Hands near your face
- Facial features must be fully visible.
3. Filters or Edited Images
- Do not use:
- Beauty filters (skin smoothing, virtual makeup)
- Snapchat/Instagram-style effects
- Retouched or digitally enhanced images
4. Wrong Camera Angle or Distance
- Don’t hold the camera:
- Too close or too far away
- Below or above your face
- Keep your face centered and level with the camera.
5. Expression Issues
- Avoid:
- Smiling if the system asks for a neutral expression
- Looking away or closing your eyes
- Fast or jerky movements during liveness checks
6. Inconsistent Appearance
- Don't drastically change your appearance compared to your ID photo. Avoid:
- Heavy makeup (if not present in your ID)
- Large facial changes (like face bandages or big accessories)
- Wearing glasses if you’re not wearing them in your ID (or vice versa)
7. Poor Internet or App Glitches
- Avoid trying the process:
- With a slow or unstable internet connection
- When your app/browser is outdated
- Ensure permissions for camera access are granted.
8. Faking or Using Photos
- Never try to use:
- A photo of a face
- A screenshot
- A printed image
- These will likely be caught by liveness detection and could result in being locked out or flagged for fraud.
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